Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.

Join us at enterprisecommunity.org

Working at Enterprise

At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.

Job Description Summary

The ERP (Workday) Administrator is responsible for most transactional administration, procedural, and Level 0/1 configuration tasks, limited Level 2 across the ERP platform. This role will work closely with the Sr. Director of ERP and ERP team members in supporting security and reporting administration for internal and external customers, as well as various reporting, testing, and other projects or initiatives in our efforts to continually improve and enhance our use of our ERP (Workday). The ERP Administrator must be able to articulate and convey ERP(Workday) concepts in a manner that is easily consumable by end users and business stakeholders.

To be successful in this role, you will strive to deliver exceptional customer service and will be a valued member of the ERP team and wider IT Division at Enterprise.

Job Description

Responsibilities:

• Monitor, Triage/Manage incoming incidents and requests, and resolve tier 0, 1 and some tier 2 requests or system issues according to established guidelines, security policies, etc.
• Reporting- Develop and maintain basic custom reports and perform audits and annual maintenance using guidelines and policies
• Integrations-Monitor and manage integration warnings and failures using team guidelines and policies
• Workday Learning-serve as the primary technical support for configuration and admin in close partnership with HR Talent and Learning team.
• Maintain technical documentation.
• Play an active role in your area of expertise, a point of reference for sharing knowledge and information with colleagues, collaborating to
• improve internal organizational capability, including training and mentoring of new Workday administrative users/team members
• Work directly with the business users, internal teams, and, as needed/directed vendors for both support and project work

Qualifications:

• BA/BS Degree, in a technology related field or other related degree preferred.
• A minimum of 5 years of experience with ERP solutions, primarily Workday; experience in any of the following-- system or functional configuration, reporting, security or integration preferred, strong preference for experience supporting Workday Learning and/or participating in a Learning Implementation.
• Strong verbal and written communication skills. Must be able to communicate effectively and confidently with users, team and leadership.
• Experience with ticketing systems (i.e. Service Now, JIRA, etc.) and knowledge of Agile SDLC and ITIL methodologies
• Ability to prioritize (and re-prioritize) as business needs change
• Experience working with a diverse set of stakeholders
• Excellent interpersonal skills and strong customer service orientation
• Strong analytical skills and an ability to learn technology tools quickly
• Self-starter with the ability to work independently as well as with the team--and understanding when each is the appropriate course of action.

Total Rewards at Enterprise:

You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing.

Enterprise offers a comprehensive total rewards package for you and your family.

The base salary for this role is $85,000 to $100,000, depending on level of skills and experience.

The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.

At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.